Verizon said on Wednesday that its wireless service was suffering an outage impacting cellular data and voice services. From a report: The nation's largest wireless carrier said that its "engineers are engaged and are working to identify and solve the issue quickly." Verizon's statement came after a swath of social media comments directed at Verizon, with users saying that their mobile devices were showing no bars of service or "SOS," indicating a lack of connection.

Verizon, which has more than 146 million customers, appears to have started experiencing services issues around 12:00 p.m. ET, according to comments on social media site X. Users also reported problems with Verizon competitor T-Mobile. But the company said that it was not having any service issues. "T-Mobile's network is keeping our customers connected, and we've confirmed that our network is operating optimally," a spokesperson told NBC News. "However, due to Verizon's reported outage, our customers may not be able to reach someone with Verizon service at this time."

The chief constable of one of Britain's largest police forces has admitted that Microsoft's Copilot AI assistant made a mistake in a football (soccer) intelligence report. From a report: The report, which led to Israeli football fans being banned from a match last year, included a nonexistent match between West Ham and Maccabi Tel Aviv.

Copilot hallucinated the game and West Midlands Police included the error in its intelligence report without fact checking it. "On Friday afternoon I became aware that the erroneous result concerning the West Ham v Maccabi Tel Aviv match arose as result of a use of Microsoft Co Pilot [sic]," says Craig Guildford, chief constable of West Midlands Police, in a letter to the Home Affairs Committee earlier this week. Guildford previously denied in December that the West Midlands Police had used AI to prepare the report, blaming "social media scraping" for the error.

The U.S. Senate unanimously passed the Disrupt Explicit Forged Images and Non-Consensual Edits Act (DEFIANCE Act), giving victims of sexually explicit AI deepfakes the right to sue the individuals who created them. The Verge reports: The bill passed with unanimous consent -- meaning there was no roll-call vote, and no Senator objected to its passage on the floor Tuesday. It's meant to build on the work of the Take It Down Act, a law that criminalizes the distribution of nonconsensual intimate images (NCII) and requires social media platforms to promptly remove them. [...] Now the ball is again in the House leadership's court; if they decide to bring the bill to the floor, it will have to pass in order to reach the president's desk.

An anonymous reader quotes a report from CNBC: President Donald Trump said in a social media post on Monday that Microsoft will announce changes to ensure that Americans won't see rising utility bills as the company builds more data centers to meet rising artificial intelligence demand. "I never want Americans to pay higher Electricity bills because of Data Centers," Trump wrote on Truth Social. "Therefore, my Administration is working with major American Technology Companies to secure their commitment to the American People, and we will have much to announce in the coming weeks."

[...] Trump congratulated Microsoft on its efforts to keep prices in check, suggesting that other companies will make similar commitments. "First up is Microsoft, who my team has been working with, and which will make major changes beginning this week to ensure that Americans don't 'pick up the tab' for their POWER consumption, in the form of paying higher Utility bills," Trump wrote on Monday. Utilities charged U.S. consumers 6% more for electricity in August from a year earlier, including in states with many data centers, CNBC reported in November.

Microsoft is paying close to attention to the impact of its data centers on local residents. "I just want you to know we are doing everything we can, and I believe we're succeeding, in managing this issue well, so that you all don't have to pay more for electricity because of our presence," Brad Smith, the company's president and vice chair, said at a September town hall meeting in Wisconsin, where Microsoft is building an AI data center. While Microsoft is moving forward with some facilities, the company withdrew plans for a data center in Caledonia, Wisconsin, amid loud opposition to its efforts there. The project would would have been located 20 miles away from a data center in the village of Mount Pleasant.

Meta plans to cut roughly 10% of staff in its Reality Labs division, with layoffs hitting metaverse-focused teams hardest. Reuters reports: The cuts to Reality Labs, which has roughly 15,000 employees, could be announced as soon as Tuesday and are set to disproportionately affect those in the metaverse unit who work on virtual reality headsets and virtual social networks, the report said. [...] Meta Chief Technology Officer Andrew Bosworth, who oversees Reality Labs, has called a meeting on Wednesday and has urged staff to attend in person, the NYT reported, citing a memo. [...]

The metaverse had been a massive project spearheaded by CEO Mark Zuckerberg, who prioritized and spent heavily on the venture, only for the business to burn more than $60 billion since 2020. [...] The report comes as the Facebook-parent scrambles to stay relevant in Silicon Valley's artificial intelligence race after its Llama 4 model met with a poor reception.

President Donald Trump revived a campaign pledge Friday night by calling for a one-year, 10% cap on credit card interest rates, a proposal that banking groups immediately opposed despite the industry's heavy donations to his 2024 campaign and support for his second-term agenda.

Trump posted on Truth Social that he hoped the cap would be in place by January 20, one year after he took office, though he did not specify whether it would come through executive action or legislation.

Americans currently pay between 19.65% and 21.5% interest on credit cards on average and carry roughly $1.23 trillion in credit card debt, according to the New York Federal Reserve. Researchers found that a 10% cap would save Americans roughly $100 billion in interest annually. The American Bankers Association warned that such a cap "would only drive consumers toward less regulated, more costly alternatives."

Further reading: How Trump's proposed cap on credit card rates could reshape consumer lending.

Bloomberg reports on Amazon listings "automatically generated by an experimental AI tool" for stores that don't sell on Amazon.

Bloomberg notes that the listings "didn't always correspond to the correct product", leaving the stores to handle the complaints from angry customers: Between the Christmas and New Year holidays, small shop owners and artisans who had found their products listed on Amazon took to social media to compare notes and warn their peers... In interviews, six small shop owners said they found themselves unwittingly selling their products on Amazon's digital marketplace. Some, especially those who deliberately avoided Amazon, said they should have been asked for their consent. Others said it was ironic that Amazon was scouring the web for products with AI tools despite suing Perplexity AI Inc.for using similar technology to buy products on Amazon... Some retailers say the listings displayed the wrong product image or mistakenly showed wholesale pricing. Users of Shopify Inc.'s e-commerce tools said the system flagged Amazon's automated purchases as potentially fraudulent...

In a statement, Amazon spokesperson Maxine Tagay said sellers are free to opt out. Two Amazon initiatives — Shop Direct, which links out to make purchases on other retailers' sites, and Buy For Me, which duplicates listings and handles purchases without leaving Amazon — "are programs we're testing that help customers discover brands and products not currently sold in Amazon's store, while helping businessesâreach new customers and drive incremental sales," she said in an emailed statement. "We have received positive feedback on these programs." Tagay didn't say why the sellers were enrolled without notifying them. She added that the Buy For Me selection features more than 500,000 items, up from about 65,000 at launch in April.
The article includes quotes from the owners of affected businesses.

• A one-person company complained that "If suddenly there were 100 orders, I couldn't necessarily manage. When someone takes your proprietary, copyrighted works, I should be asked about that. This is my business. It's not their business."

• One business owner said "I just don't want my products on there... It's like if Airbnb showed up and tried to put your house on the market without your permission."

• One business owner complained "When things started to go wrong, there was no system set up by Amazon to resolve it. It's just 'We set this up for you, you should be grateful, you fix it.'" One Amazon representative even suggested they try opening a $39-a-month Amazon seller account.

"We will make the new ð algorithm...open source in 7 days," Elon Musk posted Saturday on X.com. Musk says this is "including all code used to determine what organic and advertising posts are recommended to users," and "This will be repeated every 4 weeks, with comprehensive developer notes, to help you understand what changed."

Some context from Engadget: Musk has been making promises of open-sourcing the algorithm since his takeover of Twitter, and in 2023 published the code for the site's "For You" feed on GitHub. But the code wasn't all that revealing, leaving out key details, according to analyses at the time. And it hasn't been kept up to date.
Bloomberg also reported on Saturday's announcement: The billionaire didn't say why X was making its algorithm open source. He and the company have clashed several times with regulators over content being shown to users.

Some X users had previously complained that they were receiving fewer posts on the social media platform from people they follow. In October, Musk confirmed in a post on X that the company had found a "significant bug" in the platform's "For You" algorithm and pledged a fix. The company has also been working to incorporate more artificial intelligence into its recommendation algorithm for X, using Grok, Musk's artificial intelligence chatbot...

In September, Musk wrote that the goal was for X's recommendation engine to "be purely AI" and that the company would share its open source algorithm about every two weeks. "To the degree that people are seeing improvements in their feed, it is not due to the actions of specific individuals changing heuristics, but rather increasing use of Grok and other AI tools," Musk wrote in October. The company was working to have all of the more than 100 million daily posts published to X evaluated by Grok, which would then offer individual users the posts most likely to interest them, Musk wrote. "This will profoundly improve the quality of your feed." He added that the company was planning to roll out the new features by November.

A founder of Twitter and a founder of Pinterest are now working on "social media for people who hate social media," writes a Washington Post columnist.

"When I heard that this platform would harness AI to help us live more meaningful lives, I wanted to know more..." Their bid for redemption is West Co. — the Workshop for Emotional and Spiritual Technology Corporation — and the platform they're testing is called Tangle, a "purpose discovery tool" that uses AI to help users define their life purposes, then encourages them to set intentions toward achieving those purposes, reminds them periodically and builds a community of supporters to encourage steps toward meeting those intentions. "A lot of people, myself included, have been on autopilot," Stone said. "If all goes well, we'll introduce a lot of people to the concept of turning off autopilot."

But will all go well? The entrepreneurs have been at it for two years, and they've scrapped three iterations before even testing them. They still don't have a revenue model. "This is a really hard thing to do," Stone admitted. "If we were a traditional start-up, we would have probably been folded by now." But the two men, with a combined net worth of at least hundreds of millions, and possibly billions, had the luxury of self-funding for a year, and now they have $29 million in seed funding led by Spark Capital...

[T]he project revolves around training existing AI models in "what good intentions and helpful purposes look like," explained Long Cheng, the founding designer. When you join Tangle, which is invitation-only until this spring at the earliest, the AI peruses your calendar, examines your photos, asks you questions and then produces "threads," or categories that define your life purpose. You're free to accept, reject or change the suggestions. It then encourages you to make "intentions" toward achieving your threads, and to add "reflections" when you experience something meaningful in your life. Users then receive encouragement from friends, or "supporters." A few of the "threads" on Tangle are about personal satisfaction (traveler, connoisseur), but the vast majority involve causes greater than self: family (partner, parent, sibling), community (caregiver, connector, guardian), service (volunteer, advocate, healer) and spirituality (seeker, believer). Even the work-related threads (mentor, leader) suggest a higher purpose.
The column includes this caveat. "I have no idea whether they will succeed. But as a columnist writing about how to keep our humanity in the 21st century, I believe it's important to focus on people who are at least trying..."

"Quite possibly, West Co. and the various other enterprises trying to nudge technology in a more humane direction will find that it doesn't work socially or economically — they don't yet have a viable product, after all — but it would be a noble failure."

Experts interviewed by NBC News warn that the rapid spread of AI-generated images and videos is accelerating an online trust breakdown, especially during fast-moving news events where context is scarce. From the report: President Donald Trump's Venezuela operation almost immediately spurred the spread of AI-generated images, old videos and altered photos across social media. On Wednesday, after an Immigration and Customs Enforcement officer fatally shot a woman in her car, many online circulated a fake, most likely AI-edited image of the scene that appears to be based on real video. Others used AI in attempts to digitally remove the mask of the ICE officer who shot her.

The confusion around AI content comes as many social media platforms, which pay creators for engagement, have given users incentives to recycle old photos and videos to ramp up emotion around viral news moments. The amalgam of misinformation, experts say, is creating a heightened erosion of trust online -- especially when it mixes with authentic evidence. "As we start to worry about AI, it will likely, at least in the short term, undermine our trust default -- that is, that we believe communication until we have some reason to disbelieve," said Jeff Hancock, founding director of the Stanford Social Media Lab. "That's going to be the big challenge, is that for a while people are really going to not trust things they see in digital spaces."

Though AI is the latest technology to spark concern about surging misinformation, similar trust breakdowns have cycled through history, from election misinformation in 2016 to the mass production of propaganda after the printing press was invented in the 1400s. Before AI, there was Photoshop, and before Photoshop, there were analog image manipulation techniques. Fast-moving news events are where manipulated media have the biggest effect, because they fill in for the broad lack of information, Hancock said. "In terms of just looking at an image or a video, it will essentially become impossible to detect if it's fake. I think that we're getting close to that point, if we're not already there," said Hancock. "The old sort of AI literacy ideas of 'let's just look at the number of fingers' and things like that are likely to go away."

Renee Hobbs, a professor of communication studies at the University of Rhode Island, added: "If constant doubt and anxiety about what to trust is the norm, then actually, disengagement is a logical response. It's a coping mechanism. And then when people stop caring about whether something's true or not, then the danger is not just deception, but actually it's worse than that. It's the whole collapse of even being motivated to seek truth."

An anonymous reader quotes a report from NPR: [I]t turns out that some genius dogs can learn a brand new word, like the name of an unfamiliar toy, by just overhearing brief interactions between two people. What's more, these "gifted" dogs can learn the name of a new toy even if they first hear this word when the toy is out of sight -- as long as their favorite human is looking at the spot where the toy is hidden. That's according to a new study in the journal Science. "What we found in this study is that the dogs are using social communication. They're using these social cues to understand what the owners are talking about," says cognitive scientist Shany Dror of Eotvos Lorand University and the University of Veterinary Medicine, Vienna. "This tells us that the ability to use social information is actually something that humans probably had before they had language," she says, "and language was kind of hitchhiking on these social abilities."

[...] "There's only a very small group of dogs that are able to learn this differentiation and then can learn that certain labels refer to specific objects," she says. "It's quite hard to train this and some dogs seem to just be able to do it." [...] To explore the various ways that these dogs are capable of learning new words, Dror and some colleagues conducted a study that involved two people interacting while their dog sat nearby and watched. One person would show the other a brand new toy and talk about it, with the toy's name embedded into sentences, such as "This is your armadillo. It has armadillo ears, little armadillo feet. It has a tail, like an armadillo tail." Even though none of this language was directed at the dogs, it turns out the super-learners registered the new toy's name and were later able to pick it out of a pile, at the owner's request.

To do this, the dogs had to go into a separate room where the pile was located, so the humans couldn't give them any hints. Dror says that as she watched the dogs on camera from the other room, she was "honestly surprised" because they seemed to have so much confidence. "Sometimes they just immediately went to the new toy, knowing what they're supposed to do," she says. "Their performance was really, really high." She and her colleagues wondered if what mattered was the dog being able to see the toy while its name was said aloud, even if the words weren't explicitly directed at the dog. So they did another experiment that created a delay between the dog seeing a new toy and hearing its name. The dogs got to see the unfamiliar toy and then the owner dropped the toy in a bucket, so it was out of sight. Then the owner would talk to the dog, and mention the toy's name, while glancing down at the bucket. While this was more difficult for dogs, overall they still could use this information to learn the name of the toy and later retrieve it when asked. "This shows us how flexible they are able to learn," says Dror. "They can use different mechanisms and learn under different conditions."

An anonymous reader shares a report: Internet access available through mobile devices in Iran appears to be limited, according to several social media accounts that routinely track such developments. Cloudflare Radar, which monitors internet traffic on behalf of the internet infrastructure firm Cloudflare, said on Thursday that IPv6 (Internet Protocol version 6), a standard widely used for mobile infrastructure, was affected.

"IPv6 address space in Iran dropped by 98.5 per cent, concurrent with IPv6 traffic share dropping from 12 per cent to 1.8 per cent, as the government selectively blocks internet access amid protests," read Cloudflare Radar's social post. NetBlocks, which tracks internet access and digital rights around the world, also confirmed it was seeing problems with connectivity through various internet providers in Iran. "Live network data show Tehran and other parts of Iran are now entering a digital blackout," NetBlocks posted on X.

Disney+, which is looking to catch up with some streaming and digital rivals in terms of daily engagement, is adding vertical videos to the service. From a report: The arrival of the new format later this year was one of several advertising-oriented announcements the company made Wednesday at its Tech + Data Showcase at CES in Las Vegas. Other new offerings include a new "brand impact" metric and a new video generation tool that helps advertisers create high-quality connected-TV-ready commercials using existing assets and guidelines.

[...] In an interview prior to the Wednesday showcase, Erin Teague, EVP of Product Management for Disney Entertainment and ESPN, said "everything's on the table" in terms of how vertical video is delivered on Disney+. It could be original short-form programming, repurposed social clips, refashioned scenes from longer-form episodic or feature titles or a combination. "We're obviously thinking about integrating vertical video in ways that are native to core user behaviors," Teague said. "So, it won't be a kind of a disjointed, random experience."

South Korea's President Lee Jae Myung asked at a televised policy meeting last month whether the country's state-run healthcare plan could cover hair-loss treatment, framing it as a question about whether hair loss qualifies as a disease. The health minister told Lee that baldness is generally considered an aesthetic problem and therefore covered out-of-pocket, but the 61-year-old president -- who himself has a full head of hair -- pushed back, arguing that young people experiencing thinning hair view their situation as a "matter of survival."

The proposal has divided the country. South Korea is known for a cultural phenomenon called "lookism," where physical appearance carries significant weight in professional and social settings. The expression "your appearance is also a credential" is common, and nearly all job applications require a photograph, including those for part-time barista positions.

Lee first made the pledge to cover hair-loss treatment during his unsuccessful 2022 presidential campaign but dropped it when he ran again. He won a snap election in June and has now resurrected the idea as a way to appeal to younger voters who have grown more dissatisfied with him. The Korean Medical Association has called the proposal "questionable" given the health system's stretched finances. The health ministry is currently reviewing whether the treatments are appropriate for coverage. More than three in four South Koreans believe everyone has concerns about hair loss, according to a recent Embrain Trend Monitor poll.

National Weather Service pulled an AI-generated forecast graphic after it hallucinated fake town names in Idaho. "The blunder -- not the first of its kind to be posted by the NWS in the past year -- comes as the agency experiments with a wide range of AI uses, from advanced forecasting to graphic design," reports the Washington Post. "Experts worry that without properly trained officials, mistakes could erode trust in the agency and the technology." From the report: At first glance, there was nothing out of the ordinary about Saturday's wind forecast for Camas Prairie, Idaho. "Hold onto your hats!" said a social media post from the local weather office in Missoula, Montana. "Orangeotild" had a 10 percent chance of high winds, while just south, "Whata Bod" would be spared larger gusts. The problem? Neither of those places exist. Nor do a handful of the other spots marked on the National Weather Service's forecast graphic, riddled with spelling and geographical errors that the agency confirmed were linked to the use of generative AI.

NWS said AI is not commonly used for public-facing content, nor is its use prohibited. The agency said it is exploring ways to employ AI to inform the public and acknowledged mistakes have been made. "Recently, a local office used AI to create a base map to display forecast information, however the map inadvertently displayed illegible city names," said NWS spokeswoman Erica Grow Cei. "The map was quickly corrected and updated social media posts were distributed."

A post with the inaccurate map was deleted Monday, the same day The Washington Post contacted officials with questions about the image. Cei added that "NWS is exploring strategic ways to continue optimizing our service delivery for Americans, including the implementation of AI where it makes sense. NWS will continue to carefully evaluate results in cases where AI is implemented to ensure accuracy and efficiency, and will discontinue use in scenarios where AI is not effective." A Nov. 25 tweet out of the Rapid City, South Dakota, office also had misspelled locations and the Google Gemini logo in its forecast. NWS did not confirm whether the Rapid City image was made with generative AI.

New York Governor Kathy Hochul has signed S4505, a law that requires websites to display warnings claiming that features like algorithmic feeds, push notifications, infinite scroll, like counts, and autoplay cause addiction -- despite, as TechDirt argues, the absence of scientific consensus supporting such claims.

State Senator Andrew Gounardes sponsored the legislation. The law's constitutional footing appears precarious. Courts have already rejected nearly identical compelled-speech schemes, most notably in the Texas pornography age-verification case that reached the Supreme Court. The Fifth Circuit, in that case, refused to uphold mandatory health warnings about pornography, ruling that such public health claims were "too contentious and controversial to receive Zauderer scrutiny" -- the legal standard that sometimes permits government-mandated disclosures.

The science around social media's purported addictiveness is even more disputed than the pornography research the Fifth Circuit rejected. Hochul's signing statement asserts that studies link increased social media use to anxiety and depression, but researchers in the field note these studies demonstrate correlation rather than causation. Some experts have suggested the causal relationship may run in the opposite direction: teenagers struggling with mental health issues turn to social media for community and coping mechanisms. The law's broad definitions could sweep in far more than major platforms like Facebook and TikTok. News sites, recipe apps, fitness trackers, and email clients could theoretically face enforcement if they employ the targeted features. New York's Attorney General holds sole authority to grant exemptions.

Stratechery's Ben Thompson has published a lengthy rebuttal to Dwarkesh Patel and Philip Trammell's widely discussed winter break essay "Capital in the 22nd Century," arguing that even in a world where AI can perform all human jobs, people will still prefer human-created content and human connection.

Patel and Trammell's thesis draws on Thomas Piketty's work to argue that once AI renders capital a true substitute for labor, wealth will concentrate among those richest at the moment of transition, making a global progressive capital tax the only solution to prevent extreme inequality. The logic is sound, writes Thompson, but he remains skeptical on several fronts.

His first objection: if AI can truly do everything, then everyone can have everything they need, making the question of who owns the robots somewhat moot. His second: a world where AI is capable enough to replace all human labor yet still obeys human property law seems implausible. He finds the AI doomsday scenario -- where such powerful AI becomes uncontrollable -- more realistic than a stable capital-hoarding dystopia.

Thompson points to agricultural employment in the U.S., which dropped from 81% in 1810 to 1% today, as evidence that humans consistently create new valuable work after technological displacement. He argues that human preferences for human connection -- from podcasting audiences to romantic partners -- will sustain an economy for human labor simply because it is human. Sora currently ranks 59th in the App Store behind double-digit human-focused social apps, for instance.

The O-1B visa, a work permit reserved for individuals deemed to possess "extraordinary ability" in the arts, has become the pathway of choice for social media influencers and OnlyFans models seeking to build careers in the United States. Immigration attorneys told the Financial Times that influencers now make up more than half their clientele for O-1B applications, a shift that has accelerated since the Covid-19 pandemic as lawyers and talent managers have adapted the visa's criteria -- originally designed for traditional artists -- to fit the metrics of online fame.

High follower counts and substantial earnings can establish commercial success under the visa's requirements, landing a brand promotion contract can qualify as an endorsement of talent, and appearing at a store opening can count as performing in a "distinguished production." The total number of O-1 visas granted annually increased by more than 50% between 2014 and 2024, even as overall non-immigrant visa issuance grew by just 10%. Fewer than 20,000 O-1 visas were granted in 2024. Some attorneys said they worry the fixation on algorithm-driven metrics could disadvantage traditionally trained artists whose work doesn't generate viral attention.

While California's residents have had the right to demand companies stop collecting/selling their data since 2020, doing so used to require a laborious opting out with each individual company," reports TechCrunch. But now Californians can make "a single request that more than 500 registered data brokers delete their information" — using the Delete Requests and Opt-Out Platform (or DROP): Once DROP users verify that they are California residents, they can submit a deletion request that will go to all current and future data brokers registered with the state...

Brokers are supposed to start processing requests in August 2026, then they have 90 days to actually process requests and report back. If they don't delete your data, you'll have the option to submit additional information that may help them locate your records. Companies will also be able to keep first-party data that they've collected from users. It's only brokers who seek to buy or sell that data — which can include your social security number, browsing history, email address, phone number, and more — who will be required to delete it...

The California Privacy Protection Agency says that in addition to giving residents more control over their data, the tool could result in fewer "unwanted texts, calls, or emails" and also decrease the "risk of identity theft, fraud, AI impersonations, or that your data is leaked or hacked."

Reddit "has overtaken TikTok as Britain's fourth most-visited social media service," reports the Guardian: The platform has undergone huge growth over the last two years, with an 88% increase in the proportion of UK internet users it reaches. Three in five Brits online now encounter the site, up from a third in 2023, according to Ofcom. Its popularity is rising fastest with younger internet users. It is now the sixth most visited organisation of any kind by UK users aged between 18 and 24, up from 10th a year earlier. More than three-quarters of that cohort now visit it....

The UK is a boom market for the platform, with the second largest user base behind the US, according to company records. A series of factors are behind its rise. However, a change in Google's search algorithms last year to prioritise helpful content from discussion forums appears to have been a significant driver. A recent deal with Google that allows the company to train its AI model on Reddit's content also appears to have provided a boost. Reddit is the most-cited source for Google AI overviews, which is likely to see more people directed to its forums. It has a similar deal with OpenAI, which owns the most popular AI chatbot, ChatGPT.
According to the article, Reddit "believes it is also benefiting from shifting internet habits, as younger users seek out human-generated reviews and opinions."