An anonymous reader quotes a report from CNBC: Andy Jassy, the CEO of Amazon Web Services, followed Apple's lead in calling the for the retraction of Bloomberg's story about spy chips being embedded in servers. "They offered no proof, story kept changing, and showed no interest in our answers unless we could validate their theories," Jassy wrote in a tweet on Monday. "Reporters got played or took liberties. Bloomberg should retract."

Apple CEO Tim Cook told Buzzfeed on Friday that the scenario Bloomberg reported never happened and that the October story in Bloomberg Businessweek should be retracted. Bloomberg alleged data center hardware used by Apple and AWS, and provided by server company Super Micro, was under surveillance by the Chinese government, even though almost all the companies named in the report denied Bloomberg's claim. Bloomberg published a denial from AWS alongside its own report, and AWS refuted the report in a more strongly worded six-paragraph blog post entitled "Setting the Record Straight on Bloomberg Businessweek's Erroneous Article." Further reading is available via The Washington Post.

"Sources tell the Erik Wemple Blog that the New York Times, the Wall Street Journal and The Post have each sunk resources into confirming the story, only to come up empty-handed," the Washington Post reports. "(The Post did run a story summarizing Bloomberg's findings, along with various denials and official skepticism.) It behooves such outlets to dispatch entire teams to search for corroboration: If, indeed, it's true that China has embarked on this sort of attack, there will be a long tail of implications. No self-respecting news organization will want to be left out of those stories. 'Unlike software, hardware leaves behind a good trail of evidence. If somebody decides to go down that path, it means that they don't care about the consequences,' Stathakopoulos says.'"

An anonymous reader shares an excerpt from The Economist: Events about making new things are ten a penny. Less common are events about keeping things as good as new. Maintenance lacks the glamour of innovation. It is mostly noticed in its absence -- the tear in a shirt, the mould on a ceiling, the spluttering of an engine. Not long ago David Edgerton of Imperial College London, who also spoke at the festival, drove across the bridge in Genoa that collapsed in August, killing 43 people (pictured). 'We're encouraged to pride ourselves on all being innovators and entrepreneurs,' he said. Maintenance is often dismissed as mere drudgery. But in fact, as he pointed out, repairing things is often trickier than making them.

It is also more difficult for economists to measure. The discipline's most prominent statistic, GDP, is gross (as opposed to net) because it leaves out the cost of wear and tear. To calculate these costs, statisticians must estimate the lifespan of a country's assets and make assumptions about the way they deteriorate. [...] And how much do economies spend fighting decay? No one knows, partly because most maintenance is performed in-house, not purchased on the market. The best numbers are collected by Canada, where firms spent 3.3% of GDP on repairs in 2016, more than twice as much as the country spends on research and development. In closing, the report mentions the tyrannies of the ancient East where people were forced to maintain fragile irrigation systems. "In those societies, to repair was to repress," the report says. "But some people today have the opposite concern. They see maintenance and repair as a right they are in danger of losing to companies that hoard spare parts and information too jealously."

Essential Products, a startup founded in 2015 by Android creator Andy Rubin, was started to create a smartphone with high-end design features that wasn't associated with a particular operating-system maker. Unfortunately, reaching that goal has been harder than anticipated as the company has laid off about 30 percent of its staff. Fortune reports: Cuts were particularly deep in hardware and marketing. The company's website indicates it has about 120 employees. A company spokesperson didn't confirm the extent of layoffs, but said that the decision was difficult for the firm to make and, "We are confident that our sharpened product focus will help us deliver a truly game changing consumer product." The firm was Rubin's first startup after leaving Google in 2014, which had acquired his co-founded firm, Android, in 2005.

Essential's first phone came out in August 2017, a few weeks later than initially promised. It received mixed reviews, with most critics citing its lower quality and missing features relative to competing smartphones, such as a lack of waterproofing and poor resiliency to damage. The company dropped the price from an initial $699 within weeks to $499, and offered it on Black Monday in November 2017 for $399.

An anonymous reader quotes a report from Engadget: [N]ew research published in ACS Applied Energy Materials shows that it's possible to 3D-print lithium-ion batteries into whatever shape you need. The problem that has stood in the way of 3D-printed lithium-ion batteries (at least, until now) is that the polymers traditionally used in this kind of printing aren't ionic conductors. The goal was to find a way to print custom-sized lithium-ion batteries in a cost-effective way using a regular, widely available 3D printer. In order to make the batteries conductive, the team led by Christopher Reyes and Benjamin Wiley infused the polylactic acid (PLA) usually used in 3D printing with an electrolyte solution. The researchers also incorporated graphene and carbon nanotubes into the design of the case to help increase conductivity. After these design modifications, the team was able to 3D print an LED bracelet, complete with a custom-sized lithium-ion battery. The battery was only able to power the bracelet for about 60 seconds, but the researchers have ideas for how to improve the capacity. For those interested, Engadget has a short video on the subject.

A couple months ago, it was reported that the dearly departed mobile brand known as Palm would be making a comeback. That day has finally come. Yesterday, Palm announced The Palm, a credit card-sized Android smartphone that's supposed to act as a second phone. Droid Life reports: The Palm, which is its name, is a mini-phone with a 3.3-inch HD display that's about the size of a credit card, so it should fit nicely in your palm. It could be put on a chain or tossed in a small pocket or tucked just about anywhere, thanks to that small size. It's still a mostly fully-featured smartphone, though, with cameras and access to Android apps and your Verizon phone number and texts.

The idea here is that you have a normal phone with powerful processor and big screen that you use most of the time. But when you want to disconnect some, while not being fully disconnected, you could grab Palm instead of your other phone. It uses Verizon's NumberSync to bring your existing phone number with you, just like you would if you had an LTE smartwatch or other LTE equipped device. Some of the specs of this Verizon-exclusive phone include a Snapdragon 435 processor with 3GB RAM, 32GB storage, 12MP rear and 8MP front cameras, 800mAh battery, IP68 water and dust resistance, and Android 8.1. As Kellen notes, "It does cost $350, which is a lot for a faux phone..."

We've already seen a number of gadget fans perplexed by this device. Digital Trends goes as far as calling it "the stupidest product of the year."

The "real version" of Photoshop is coming to the iPad next year, complete with a user interface similar to the desktop application and all the main tools. Ars Technica reports: Photoshop for iPad has a user interface structured similarly to the desktop application. It is immediately familiar to users of the application but tuned for touch screens, with larger targets and adaptations for the tablet as well as gestures to streamline workflows. Both touch and pencil input are supported. The interface is somewhat simpler than the desktop version, and although the same Photoshop code is running under the hood to ensure there's no loss of fidelity, not every feature will be available in the mobile version. The first release will contain the main tools while Adobe plans to add more in the future. Cloud syncing is a key element of Photoshop on iPad. Edits made on the iPad will be synchronized transparently with the desktop -- no conversions or import/export process to go through. Using a feature not available in the iPad version should then be as simple as hitting save and then opening the file on the desktop, picking up where you left off. Adobe is also reportedly building a tablet painting app called Project Gemini, which "simulates real brushes, paints, and materials as well as the interactions between them," reports Ars. "It combines raster graphics, vector drawing, and the Photoshop engine into a single application designed for artwork and illustration."

The CEO of Samsung's mobile business, D.J. Koh, said you'll be able to use its upcoming foldable smartphone as a tablet that you can put in your pocket. While the phone has been teased and hyped up for several months, Koh stressed that it will not be a "gimmick product" that will "disappear after six to nine months after it's delivered." It'll reportedly be available globally. CNET reports: However, the foldable Samsung phone, like the Galaxy Round, will be Samsung's testbed device to see how reviewers and the market react. The Galaxy Round, which bowed vertically in the middle, was Samsung's first curve-screen phone. It's a direct ancestor to the dual curved screens we see on today's Galaxy S9 and Note 9 phones. The larger screen is important, Koh said. When Samsung first released the original Galaxy Note, he said, competitors called its device dead on arrival. Now, after generations of Notes phones, you see larger devices like the iPhone XS Max and the Pixel 3 XL, proving that consumers want bigger screens. A foldable phone would let screen sizes extend beyond 6.5 inches.

Slate's Rachel Withers argues that "tech companies that profit from Wikipedia's extensive database owe Wikimedia a much greater debt." Amazon's Alexa, for example, uses Wikipedia "without credit, contribution, or compensation." The Google Assistant also sources Wikipedia, but they credit the encyclopedia -- and other sites -- when it uses it as a resource. From the report: Amazon recently donated $1 million to the Wikimedia Endowment, a fund that keeps Wikipedia running, as "part of Amazon's and CEO Jeff Bezos' growing work in philanthropy," according to CNET. It's being framed as a "gift," one that -- as Amazon puts it -- recognizes their shared vision to "make it easier to share knowledge globally." Obviously, and as alluded to by CNET, $1 million is hardly a magnanimous donation from Amazon and Bezos, the former a trillion-dollar company and the latter a man with a net worth of more than $160 billion. But it's not just the fact that this donation is, in the scheme of things, paltry. It's that this "endowment" is dwarfed by what Amazon and its ilk get out of Wikipedia -- figuratively and literally. Wikipedia provides the intelligence behind many of Alexa's most useful skills, its answers to everything from "What is Wikipedia?" to "What is Slate?" (meta).

Amazon's know-it-all Alexa is renowned for its ability to answer questions, but Amazon didn't compile all that data itself; according to the Amazon developer forum, "Alexa gets her information from a variety of trusted sources such as IMDb, Accuweather, Yelp, Answers.com, Wikipedia and many others." Nor did it pay those who did: While Amazon customers pay at least $39.99 for an Echo device (and the pleasure of asking Alexa questions), Alexa freely pulls this information from the internet, leeching off the hard work performed by Wikipedia's devoted volunteers (and unlike high school students, it doesn't even bother to change a few words around). It's hardly noble for Amazon to support Wikipedia, considering how much Alexa uses its services, nor is it particularly selfless to fund the encyclopedia when it relies upon its peer-reviewed accuracy; ultimately, helping Wikipedia helps Amazon, too. [...] We all benefit from Wikipedia, but arguably no one more than the smart speakers, for which the internet's encyclopedia is a valuable and value-adding resource. It's frankly a little exploitative how little they give back. Withers goes on to note that Wikipedia seeks donations from its users -- it's a non-profit that runs entirely on donations from the general public. While one can argue that "Amazon is only packing up information that we ourselves leech for free all the time, [...] Alexa is also diverting people away from visitng Wikipedia pages, where they might noticed a little request for a donation, or from realizing they are using Wikipedia's resources at all," Withers writes.

A report from TechCrunch earlier this year pointed out that Amazon is the only one of the big tech players not found on Wikimedia's 2017-2018 corporate donor list -- one that includes Apple, Google, and even Amazon's Seattle-based sibling Microsoft, all of which matched employee donations to the tune of $50,000.

Last November, Razer unveiled a smartphone designed for gamers who value performance and power over bells and whistles like waterproofing and wireless charging. At an event Wednesday night, Razer took the wraps off its successor, aptly named Razer Phone 2, which sports a brighter, notch-less, 5.72-inch IGZO LCD display with a 2560x1440 resolution and HDR, wireless charging, IP67 water- and dust-resistance rating, and RGB lighting behind the Razer logo on the rear. Given the addition of waterproofing and wireless charging, the Razer Phone 2 appears to be much more well-rounded than its predecessor, making the decision all the more difficult when shopping for a premium, high-end smartphone. AnandTech reports: This display is rated at 645 nits peak, up to 50% higher than the previous Razer Phone, and also supports HDR. Razer states that the display also has wide color gamut, which turns out to be 98.4% of DCI-P3. Also on the front, it has two front facing speakers in identical positions to the previous generation, and it has a front facing camera and sensor (albeit with swapped positions). That front camera is an 8MP f/2.0 unit, capable of recording at 1080p60, a user-requested feature for streaming and selfie recording. The front of the device is Corning Gorilla Glass 5, an upgrade from GG3 in the last generation.

When we move to the rear, things change much more noticeably. Instead of the aluminum rear, Razer has a full Gorilla Glass 5 back, which helps enable Qi Wireless Charging, a much requested feature. This is alongside QuickCharge 4+ through a Type-C cable. On the rear we have the dual cameras, this time placed in the center just above the logo. This time around Razer has gone with a 20MP Sony IMX363 f/1.75 main camera with OIS, and an 8MP Sony IMX 351 f/2.6 telephoto camera to enable some extra zoom functionality. Below the cameras is the Razer logo, which has a full 16.8million color RGB LED underneath which users can adjust through the onboard Chroma software. The Razer Phone 2 is still very much power-focused, as it features Qualcomm's latest Snapdragon 845 CPU with a "vapor chamber cooling" which can allow the phone to draw 20-30% more power than other flagships. There's 8GB of LPDDR4X memory, 64GB of UFS storage with support for a microSD card, and a whopping 4,000mAh. Razer says their new smartphone will be priced at $799 and will start shipping in mid-November.

Google's human-sounding AI software that makes calls for you is coming to Pixel smartphones next month in select markets, like New York, Atlanta, Phoenix, and the San Francisco Bay Area. Google Duplex, as it is called, will be a feature of Google Assistant and, for now, will only be able to call restaurants without online booking systems, which are already supported by the assistant. Wired reports: A Google spokesperson told WIRED that the company now has a policy to always have the bot disclose its true nature when making calls. Duplex still retains the human-like voice and "ums," "ahs," and "umm-hmms" that struck some as spooky, though. Nick Fox, the executive who leads product and design for Google search and the company's assistant, says those interjections are necessary to make Duplex calls shorter and smoother. "The person on the other end shouldn't be thinking about how do I adjust my behavior, I should be able to do what I normally do and the system adapts to that," he says.

Fox, the Google exec leading the project, pitches Duplex as a win-win. Google users will be freed from having to make phone calls to plan their outings; restaurants without online booking systems will gain new customers. "Those businesses lose out because people say 'Unless I can book this online I'm not going to book,'" he says. Some people closer to the restaurant business worry that Duplex might make calling restaurants too easy for Google users. Gwyneth Borden, executive director of the Golden Gate Restaurant Association, a trade group for Bay Area restaurants, says people may use the technology to book multiple reservations and then flake out, or call restaurants over and over. Restaurants can opt out of receiving Duplex calls by speaking up during a call from Duplex, or through the website where businesses can manage listing information shown in Google's search and maps services. When calls go awry -- Fox says the "overwhelming majority" work out fine -- the software will alert an operator in a Google call center who takes over.

At its Pixel 3 launch event, Google announced a smart speaker called the Google Home Hub, featuring a 7-inch display to give you visual information, making it easier to control smart home devices and view photos and the weather. Interestingly, Google decided not to include a camera in this device for privacy reasons, as they want you to feel comfortable placing it in an intimate location, such as a bedroom. PhoneDog reports: Google explains that Home Hub will be able to recognize who is speaking to it using Voice Match to provide info for that specific person, which should help to make the device more useful in homes with multiple people. And when you're not using Home Hub, a feature called Live Albums will let you select certain people and have Google Photos create albums with images of these people. Another feature of Google's Home Hub is the Home View. With it, you can easily see and control your smart home devices. And then there's Ambient EQ, which uses a sensor that'll adjust the color and brightness of the Home Hub screen based on the ambient lighting. That includes dimming the screen at night when it's time for bed. Google Home Hub will be available for $149 in four colors -- Chalk, Charcoal, Aqua, and Sand. It will launch on October 22nd and each purchase will come with six months of YouTube Premium.

Microsoft has unveiled "Project xCloud," its new game streaming service designed to work across consoles, PCs, and mobile devices. "Scaling and building out Project xCloud is a multi-year journey for us," explains Microsoft's cloud gaming chief Kareem Choudhry in a blog post. "We'll begin public trials in 2019 so we can learn and scale with different volumes and locations." The Verge reports: Microsoft has built custom hardware for its datacenters, as The Verge previously exclusively reported, so that existing and future Xbox games will be compatible with the services. Games will be streamed to devices, and Microsoft has been testing the xCloud service with Xbox wireless controllers connected to consoles, mobile devices, and PCs. Microsoft says its research teams are "creating ways to combat latency" via advanced network techniques combined with video encoding and decoding. This should make game streaming viable on 4G networks, too.

After it was reported that proprietary diagnostic software was needed in order to replace key parts on computers equipped with Apple's T2 chip, iFixit decided to put that claim to the test by replacing a part on a brand-new 2018 MacBook Pro. They found that after pulling it apart and replacing the display, it still worked -- even without the software. Engadget reports: As they put it, any "secret repair kill switch hasn't been activated -- yet." So far, it has limited approaches that limit repairs based on security to the TouchID and FaceID sensors that require specialized software, as I noted yesterday, even though people have reported trouble with the ambient light sensor after replacing iPhone displays. While it's possible that a future software update could change things and make it require specialized software that only official Apple Stores and authorized service centers have access to, we're not there yet. Passing "right to repair" laws currently under consideration could be a big step to guaranteeing things stay that way.

The National Theater in London has introduced "smart caption glasses" that display dialogue on the lenses as actors speak (Warning: source may be paywalled; alternative source). The glasses should drastically improve the experience for audience members who have hearing difficulties. According to The New York Times, "The glasses can be used without charge for the play 'War Horse' and for the musical 'Hadestown,' and they will be available for all of the theater's 2019 season." From the report: Jonathan Suffolk, the theater's technical director, said that the glasses had taken two years to develop. "We could have offered the scripts on a phone, but we wanted a technology that was much more discreet and immersive and wouldn't disturb anyone," he said. The biggest challenge was creating software that allowed the words to be displayed in real time so that people wearing the glasses reached important moments -- such as jokes -- along with everyone else, Mr. Suffolk added. It is easy to load a script into a subtitling system and hit "ego" at the start of the play, he said, but problems would then arise if actors spoke quicker or slower than expected.

The software used by the theater follows live speech and recognizes certain stage directions, like lighting changes, to ensure the subtitles appear in the right place. The words are then transmitted to the glasses over Wi-Fi. According to Andrew Lambourne, a professor at Leeds Beckett University who worked on the project, a major obstacle that the software had to overcome was recognizing speech even when actors were talking over each other or being bombarded by sound effects. Mr. Suffolk said it was difficult to know how many people would use the equipment. The theater has bought 50 pairs, at a cost of around $1,050 per pair. The National Theater will make the glasses available to some other British venues next year, including during a touring production of "Macbeth." The Barbican Theater in London said in a statement that it was in talks about using them.

NASA has switched its Curiosity rover over to its backup computer system after the main system started experiencing errors last month. "Many NASA spacecraft and surface missions have redundant systems built-in," reports ExtremeTech. "Once they've launched from Earth, there's no way to repair damage to critical systems, so it makes sense to double-up on the vital components. That includes Curiosity's computers, which were designed specifically for the harsh environment on Mars." From the report: The rover has a pair of identical brains running a 5-watt RAD750 CPU. This chip is part of the PowerPC 750 family, but it has been custom designed to survive high-radiation environments as you'd find on Mars or in deep space. These radiation-hardened CPUs cost $200,000 each, and NASA equipped the rover with two of them. Each computer also has 256 kB of EEPROM, 256 MB of DRAM, and 2 GB of flash memory. They run identical VxWorks real-time operating systems. When Curiosity landed on Mars in 2012, it used the "Side-A" computer. However, just a year later in 2013 (Sol 200), the computer failed due to corrupted memory. The rover got stuck in a bootloop, which prevented it from processing commands and drained the batteries. NASA executed a swap to Side-B so engineers could perform remote diagnostics on Side-A. In the following months, NASA confirmed that part of Side-A's memory was unusable and quarantined it. They kept Curiosity on Side-B, though. With Side-B experiencing problems preventing the rover from storing key science and engineering data, NASA switched Curiosity back to Side-A while it investigates the problem, which it can only do when the other computer is active. "NASA hasn't said how much of Side-A's RAM is bad, and it only had 256MB to start, but the team does intend to move Curiosity operations back to Side-B if possible," the report adds. "For now, the mission is functioning normally on Side-A."

An anonymous reader quotes a report from Motherboard: Apple has introduced software locks that will effectively prevent independent and third-party repair on 2018 MacBook Pro computers, according to internal Apple documents obtained by Motherboard. The new system will render the computer "inoperative" unless a proprietary Apple "system configuration" software is run after parts of the system are replaced. According to the document, which was distributed to Apple's Authorized Service Providers late last month, this policy will apply to all Apple computers with the "T2" security chip, which is present in 2018 MacBook Pros as well as the iMac Pro. The software lock will kick in for any repair which involves replacing a MacBook Pro's display assembly, logic board, top case (the keyboard, touchpad, and internal housing), and Touch ID board. On iMac Pros, it will kick in if the Logic Board or flash storage are replaced. The computer will only begin functioning again after Apple or a member of one of Apple's Authorized Service Provider repair program runs diagnostic software called Apple Service Toolkit 2.

At its Surface launch event, Microsoft announced a new feature for Windows 10 that will let Android users use any app on their device on a Windows 10 desktop. Microsoft is referring to the feature as app mirroring, and it appears to only be available for Android users. "It looks to be a significant step in helping bridge Windows 10 and the mobile ecosystem after the demise of Windows Phone," reports The Verge. From the report: We didn't see an extensive demo onstage, but we did get a look at a user exchanging Snapchat messages with a friend on a Surface device using the app mirroring feature. Microsoft says the feature will be available in the new Windows 10 October update.

Poor cellular reception doesn't appear to be the only issue affecting some new iPhone XS and XS Max owners. "Dozens of users have reported charging issues with their iPhone XS and XS Max devices, and shared their experiences on the MacRumors forums and Apple's support forums," reports The Verge. From the report: Specifically, users are experiencing issues where phones will not charge if the Lightning cable is plugged in while the device is asleep. The problem appears to be a software bug -- perhaps related to the phone's USB accessory settings -- and requires iPhones to be unlocked (or at least have the screen lit up) in order to begin charging. Tech vlogger Lewis Hilsenteger demonstrated the issues on nine different iPhone X, XS, and XS Max devices on his YouTube channel Unbox Therapy. Some iPhones respond immediately to being plugged into a charger, while others have to be tapped to awaken, and others freeze up. If you are experiencing this issue, you should find relief by upgrading to the iOS 12.1 beta, which apparently eliminates the problem entirely. "For now, others suggest going into Settings, FaceID and Passcode, scrolling down to 'Allow access when locked' and turning on USB Accessories," reports The Verge.

A new analysis from the Pew Research Center finds that "the share of Americans who go online, use social media or own key devices has remained stable the past two years." From the report: The share who say they have broadband internet service at home currently stands at 65% -- nearly identical to the 67% who said this in a survey conducted in summer 2015. And when it comes to desktop or laptop ownership, there has actually been a small dip in the overall numbers over the last two years -- from 78% in 2016 to 73% today. A contributing factor behind this slowing growth is that parts of the population have reached near-saturation levels of adoption of some technologies. Put simply, in some instances there just aren't many non-users left. For example, nine-in-ten or more adults younger than 50 say they go online or own a smartphone. And a similar share of those in higher-income households have laptops or desktops.

An anonymous reader quotes a report from The Verge: California Governor Jerry Brown has signed a cybersecurity law covering "smart" devices, making California the first state with such a law. The bill, SB-327, was introduced last year and passed the state senate in late August. Starting on January 1st, 2020, any manufacturer of a device that connects "directly or indirectly" to the internet must equip it with "reasonable" security features, designed to prevent unauthorized access, modification, or information disclosure. If it can be accessed outside a local area network with a password, it needs to either come with a unique password for each device, or force users to set their own password the first time they connect. That means no more generic default credentials for a hacker to guess.